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Privacy Policy


This website is operated and provided by CrossFit Euphoria, by visiting the website or any social platform provided by us you are engaging in our terms of service and agree to the following terms of service when you interact us, By using our website www.crossfiteuphoria.co.uk, you agree to the processing of your personal data as described in this policy. CrossFit Euphoria also reserves the right to refuse service to anyone, for any reason, at any time. 

 

CrossFit Euphoria is the data controller responsible for the processing of your personal data. If you have any questions or concerns regarding our privacy practices, please contact us at imogen@crossfiteuphoria.co.uk or Unit 1 & 2, The Glenmore Centre, Honeywood Parkway, Whitfield, Dover CT16 3FH. CrossFit Euphoria reserve the right to update or change these Terms of Service at any time, it is your responsibility to check the terms periodically. Continuing to use our services, pre and post amendments, will therefore mean you comply with all data provided by us.

 

Personal Data Collection

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We collect personal data from you when you,

  • Register an account

  • Make a purchase

  • Contact us for inquiries or support

  • Sign up for newsletters or promotions

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The types of personal data we collect, may include the following:

  • Your title, name and surname, and your contact details (email address and/or telephone number)

  • The company you work for/represent (if contact is on behalf of company, or relying on company for special benefit)

  • Information about your health, if you have a medical condition that may affect your ability to participate as a member of the club from the perspective of health professionals as well as your own.

  • Your date of birth, company, postal address, photograph, and bank details

  • Information about your transactions, including your payment card details

  • Your site visits, CCTV in communal areas, NOT changing rooms/bathrooms

  • The communications you exchange with us (for example, your emails, letters, calls, or logs of face-to-face interactions)

  • Your posts and messages on social media directed to CrossFit Euphoria

  • Your feedback

  • Your preferred types of exercise/interests

  • Information about how you use our website

  • Information that relates to your memberships at CrossFit Euphoria

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Purpose and Legal Basis for Processing

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We process your personal data for the following purposes and based on the following legal grounds:

  • To provide and improve our products and services (contract performance)

  • To communicate with you about your account or transactions (contract performance)

  • To send you marketing communications (consent)

  • To comply with legal obligations, such as tax and financial reporting (legal obligations)

 

We may share your personal data with third parties, such as payment processors, shipping providers, and marketing partners, to facilitate our business operations. TeamUp is our preferred data provider for memberships and bookings, they also provide us with an online e-commerce platform that allowing us to sell you products through direct links to both Stripe and GoCardless which process all digital transactions. CrossFit Euphoria acknowledge the fact that we have no control or liability or responsibility for how third-party platforms exist/operate. information.

 

Data Transfers outside the UK/EU

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We may transfer your personal data to countries outside the UK or the EU. When such transfers occur, we ensure that appropriate safeguards are in place, such as standard contractual clauses.

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Data Retention

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We retain your personal data for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, tax, or regulatory requirements.

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Your Rights

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Under the GDPR and DPA, you have the right to:

  • Request access to your personal data

  • Rectify or erase your personal data

  • Restrict the processing of your personal data

  • Object to the processing of your personal data

  • Data portability

  • Withdraw consent, where applicable

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To exercise your rights, please contact us at imogen@crossfiteuphoria.co.uk.

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Cookies

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Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You can manage your cookie preferences by accessing the cookie settings in your browser.

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Changes to Our Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or contacting you directly.

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Complaints

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If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or another relevant supervisory authority.

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